Welcome to TheCakeHub.in!
Thank you for visiting our website, TheCakeHub.in (“we,” “our,” or “us”). By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please refrain from using our website.
1. General Information
1.1. TheCakeHub.in is an online platform that provides customers with the ability to purchase cakes and related products (“Products”). We offer a variety of cakes, including but not limited to birthday cakes, wedding cakes, and custom cakes.
1.2. All Products listed on our website are subject to availability. We reserve the right to discontinue any Product at any time.
2. Use of the Website
2.1. By using our website, you warrant that you are at least 18 years old or have the consent of a parent or guardian.
2.2. You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions.
2.3. You must not use our website in any way that could damage, disable, or impair the site or interfere with any other party’s use of the site.
3. Orders and Payment
3.1. To place an order, you must provide accurate and complete information, including your name, address, contact details, and payment information.
3.2. All prices on our website are listed in Indian Rupees (INR) and are inclusive of all applicable taxes.
3.3. We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets. Payment must be received in full before we process your order.
3.4. Once an order is placed, it cannot be canceled or modified. Please review your order carefully before confirming your purchase.
4. Delivery Policy
4.1. We offer free delivery on all orders within our designated delivery areas.
4.2. Delivery times may vary depending on the location and the specific requirements of the order. We aim to deliver your order within the time frame specified at the time of purchase, but delays may occur due to unforeseen circumstances.
4.3. It is your responsibility to provide accurate and complete delivery information. We will not be held responsible for any delays or delivery failures caused by incorrect or incomplete information.
4.4. In case of delivery to a third party, TheCakeHub.in is not responsible for the condition of the product once it has been delivered to the specified address.
5. Product Quality and Refund Policy
5.1. We are committed to delivering high-quality products that meet your expectations. If you receive a damaged or defective product, please contact us within 24 hours of receipt.
5.2. Due to the perishable nature of our products, we do not accept returns or offer refunds except in cases where the product delivered is incorrect, damaged, or of poor quality.
5.3. To request a refund or replacement, please provide a photograph of the product and a description of the issue. We will review your request and, if approved, offer a replacement or refund.
6. Customization and Special Orders
6.1. We offer customization options for our cakes. Please provide detailed instructions and any specific requirements at the time of placing your order.
6.2. Customization requests may be subject to additional charges, which will be communicated to you before finalizing your order.
6.3. We strive to match the colors and designs requested, but slight variations may occur due to the nature of the ingredients and artistic interpretation.
7. Privacy Policy
7.1. We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your information.
7.2. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
8. Intellectual Property
8.1. All content on TheCakeHub.in, including images, designs, logos, and text, is the property of TheCakeHub.in and is protected by intellectual property laws.
8.2. You may not use, reproduce, distribute, or create derivative works from our content without our prior written permission.
9. Limitation of Liability
9.1. To the fullest extent permitted by law, TheCakeHub.in shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or products.
9.2. Our total liability to you for any damages, losses, or causes of action shall not exceed the amount paid by you for the product(s) in question.
10. Governing Law
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of India.
10.2. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [City, State], India.
11. Changes to Terms and Conditions
11.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website constitutes your acceptance of any changes.
11.2. We encourage you to review these Terms and Conditions periodically to stay informed of any updates.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us:
- Email: support@thecakehub.in
- Phone: +91-8826263675
Alternatively, you can fill out the query form available on our website, and our team will get back to you promptly.
Thank you for choosing TheCakeHub.in. We are committed to providing you with the best service and delicious cakes!