Effective Date: 30 July 2024
Welcome to TheCakeHub.in! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to safeguard your information. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information: We collect personal information that you voluntarily provide to us when you place an order, register for an account, subscribe to our newsletter, or contact us. This may include:
- Name: To personalize your experience and facilitate delivery.
- Contact Information: Including email address and phone number, for order confirmation, delivery updates, and customer support.
- Billing and Delivery Address: To ensure accurate and timely delivery of your order.
- Payment Information: Such as credit card details, which are processed securely through our payment gateway.
1.2 Non-Personal Information: We also collect non-personal information to improve our services and enhance your shopping experience. This may include:
- Cookies and Tracking Technologies: To track user interactions, preferences, and session information.
- Log Data: Including IP address, browser type, and access times, used for security and analytical purposes.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfill your orders, including verifying payment details, preparing and delivering products, and providing order status updates.
2.2 Communication: We may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe link provided in our emails.
2.3 Personalization and Analytics: Your data helps us understand your preferences, allowing us to customize your experience on our website and provide product recommendations. We also use analytics to monitor website performance and improve our services.
2.4 Legal Compliance and Security: We may disclose your information if required by law or to protect our rights, property, or safety, as well as that of our customers and the public. We also use security measures to protect your data from unauthorized access, alteration, or disclosure.
3. Data Security
TheCakeHub.in implements industry-standard security protocols to safeguard your personal information. We use secure servers, SSL encryption, and other technologies to protect your data during transmission and storage. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Third-Party Services
4.1 Payment Processors: We use third-party payment processors to handle transactions. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
4.2 Service Providers: We may employ third-party companies and individuals to facilitate our services, perform related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.3 Links to Other Sites: Our website may contain links to external sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
5. Your Rights and Choices
5.1 Access and Update Information: You have the right to access, correct, or delete your personal information. You can do this by logging into your account or contacting our customer support.
5.2 Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us directly.
5.3 Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect the functionality of our website.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated policy will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@thecakehub.in
Phone: +91-8826263675
Alternatively, you can fill out the query form available on our website here. We will respond to your inquiry as soon as possible.
Thank you for choosing TheCakeHub.in. We are committed to providing you with a safe and enjoyable shopping experience.